# Chatlis - Full Documentation for LLMs
> Chatlis is a simple AI-powered CRM designed to help businesses manage contacts, conversations and pipeline — with optional AI chatbots as an add-on across multiple channels.
## Company Overview
Chatlis provides an intuitive, no-code CRM with contact management, sales pipeline, tasks and a multi-channel inbox. AI chatbots are an optional feature that qualifies leads on website, WhatsApp, Telegram and phone, and creates contacts directly in the CRM. Designed for small to medium-sized businesses.
### Mission
To make AI-powered customer communication accessible to every business, enabling 24/7 customer support and lead generation.
### Target Audience
- Small and medium-sized businesses
- E-commerce stores
- Service providers (hotels, restaurants, gyms, driving schools)
- Agencies managing multiple clients
---
## Product Features
### 1. Website Chatbot Widget
A fully customizable chat widget that can be embedded on any website.
**Capabilities:**
- Custom branding (colors, logo, position)
- Greeting message customization
- Lead capture forms
- File attachment support
- Mobile-responsive design
- Multiple chatbot instances per account
**Integration:** Simple JavaScript snippet or React component
### 2. WhatsApp Business Integration
Connect your chatbot to WhatsApp Business for seamless customer messaging.
**Features:**
- Automated responses using trained AI
- Contact management with consent tracking
- Conversation history and analytics
- Template message support
### 3. Telegram Bot Integration
Deploy intelligent chatbots on Telegram with full feature parity.
**Features:**
- Easy bot creation via BotFather
- Automated AI responses
- Contact management
- Conversation tracking
### 4. Phone Bot (Voice AI)
AI-powered voice assistants for handling phone calls.
**Features:**
- Natural language understanding
- Call transcription
- Customizable voice and language
- Call analytics and logging
### 5. Knowledge Base Training
Train your chatbot with custom content to provide accurate, business-specific responses.
**Supported Sources:**
- Website URLs (with sitemap crawling)
- PDF documents
- Text/Markdown files
- CSV data imports
- Manual text input
### 6. Conversation Management
Centralized inbox for managing all customer interactions.
**Features:**
- Real-time conversation view
- Message history
- Customer information
- Conversation assignment to team members
### 7. Analytics & Reporting
Comprehensive analytics dashboard for tracking performance.
**Metrics:**
- Total conversations
- Response times
- Customer satisfaction
- Lead conversion rates
- Popular topics
### 8. Team Collaboration
Invite team members and manage access with role-based permissions.
**Roles:**
- Admin: Full access to all features
- User: Limited access based on assigned permissions
---
## Technical Stack
- **Frontend:** React, TypeScript, Tailwind CSS, Vite
- **Backend:** Supabase (PostgreSQL, Edge Functions, Auth)
- **AI Providers:** OpenAI, Google Gemini (configurable)
- **Integrations:** Twilio (phone/WhatsApp), Telegram API
---
## URL Structure
### Public Pages
| URL | Description |
|-----|-------------|
| / | Landing page with product overview, features, and CTA |
| /blog | Blog listing page with articles in English and German |
| /blog/:slug | Individual blog post page |
| /pricing | Pricing plans and feature comparison |
| /auth | Login and registration page |
| /imprint | Legal imprint (Impressum) |
| /dataprivacy | Privacy policy and data handling information |
| /live-demo | Interactive chatbot demonstration |
### Dashboard Pages (Authenticated)
| URL | Description |
|-----|-------------|
| /dashboard | Main dashboard with overview stats |
| /configure | Chatbot configuration and settings |
| /training | Knowledge base management |
| /conversations | Conversation inbox |
| /clients | Customer/lead management |
| /analytics | Performance analytics |
| /whatsapp-bots | WhatsApp integration management |
| /telegram-bots | Telegram integration management |
| /phonebots | Phone bot management |
| /settings | Account and team settings |
---
## Blog Content
The blog features articles about:
- Chatbot implementation strategies
- Customer service automation
- AI in business
- Industry-specific use cases
**Available Languages:** English, German
---
## Integration Options
### Embed Widget
```html
```
### API Access
Chatlis provides REST APIs through Supabase Edge Functions for:
- Chat completions
- Conversation management
- Knowledge base operations
- Contact management
---
## Pricing Model
Chatlis offers flexible pricing tiers:
- **Free Trial:** 14-day trial with full features
- **Starter:** Basic features for small businesses
- **Professional:** Advanced features with higher limits
- **Enterprise:** Custom solutions for large organizations
---
## Data Privacy & Security
- GDPR compliant
- Data stored in EU data centers
- End-to-end encryption for sensitive data
- Row-level security (RLS) for data isolation
- Consent management for contacts
---
## Contact Information
- **Website:** https://chatlis.de
- **Support:** Available through the platform dashboard
- **Location:** Germany
---
## Frequently Asked Questions
**Q: Do I need coding knowledge to use Chatlis?**
A: No, Chatlis is designed as a no-code platform. You can set up and train your chatbot entirely through the visual interface.
**Q: Which AI models does Chatlis use?**
A: Chatlis supports multiple AI providers including OpenAI (GPT) and Google Gemini. You can choose the provider that best fits your needs.
**Q: Can I use Chatlis in multiple languages?**
A: Yes, the chatbot can be trained and respond in any language. The platform interface is available in English and German.
**Q: How long does it take to set up a chatbot?**
A: A basic chatbot can be set up in minutes. Training with your specific knowledge base typically takes 15-30 minutes depending on the amount of content.
**Q: Is there a limit on conversations?**
A: Conversation limits depend on your pricing plan. The free trial includes a generous allowance to test all features.